FYI: Sierra Trading Post return policy

[Dave B]

Just an FYI - Sierra Trading Post has changed their return policy so that they no longer accept used items for return / exchange.

This was news to me yesterday and it seems they sneaked this one under the radar as the clerk at the Fort Collins store said they've dealt with quite a few unsatisfied customers who were unaware of the change.

Either way, caveat emptor. Still some good deals to be had there, I guess.

[Cruiser]

Lots of changes since the TJX buyout. I used a pair of shoes for 3 miles on my treadmill at home. Never even wore them around the house, just on the treadmill. When I went in to return them the sales guy gave me a hard time about them because they had been used on the treadmill to check the fit. I used to buy a lot of stuff at STP but, particularly in 2016, they've lost a lot of my business because they've effectively raised prices by offering less substantial coupon code discounts and because of their inflexible return policy.

Bet their profits are up at least a % or 2 though...

[rdp32]

Thanks for the heads up! It's sad... they were my go-to source for most of my gear when I started getting into hiking/backpacking, but between stopping/reducing the awesome discounts and now this, I'll be looking primarily elsewhere in the future.

[afreder2]

And the Bargain Barn in Cheyenne was removed. Saddest of all days. They are full blown corporate now.

[starsstuff]

They've also been sending out confusing letters about changing their marketing and not offering all the sales. A friend on here and my mom got one, I have not. But that friend also seems to have been blacklisted. He made a lot of returns. He can't get them to send their sale/coupon codes anymore, but I still get the discount emails several times a week.