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chewed trekking pole grips

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chewed trekking pole grips

Postby Steve Gio » Sat Aug 11, 2012 8:28 am

Those darn marmots. they took some nice bites out of the grips on my BD trekking poles. Just wondering what your suggestions might be to repair the foam grips. I could duct tape them or use shoe goo but thought you guys might have a better suggestion.

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Re: chewed trekking pole grips

Postby 2_Salukis » Sat Aug 11, 2012 9:07 am

I've never had to use them, but I've heard that their repair service is very good. Otherwise, have you heard of duct tape?

http://www.blackdiamondequipment.com/en-us/customer-service/warranty-repair

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Re: chewed trekking pole grips

Postby Taillon75 » Sat Aug 11, 2012 10:12 am

What are the trekking poles for? Were you skiing?
Catchy saying from someone famous.

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Re: chewed trekking pole grips

Postby randalmartin » Sat Aug 11, 2012 10:22 am

"What are trekking poles for?". Really? They are for trekking/hiking. Going up they allow your arms to share the effort, going down they give your knees a break

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Re: chewed trekking pole grips

Postby Greenhouseguy » Sat Aug 11, 2012 11:52 am

2_Salukis wrote:I've never had to use them, but I've heard that their repair service is very good. Otherwise, have you heard of duct tape?

http://www.blackdiamondequipment.com/en-us/customer-service/warranty-repair


+1. I've dealt with BD customer service twice, and they were great both times.
"May your boulder be your blessing." - Aron Ralston

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Re: chewed trekking pole grips

Postby Steve Gio » Sat Aug 11, 2012 2:16 pm

Hey Fletch. I actually did write to Black Diamond first but have not heard back yet. Was just wondering what others have done.

2 salukis - I guess you didn't bother to read my whole post. It was barely 2 lines. Is your attention span that short?


randallmartin - +1. Really taillon75?

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Re: chewed trekking pole grips

Postby 2_Salukis » Sat Aug 11, 2012 6:17 pm

Steve Gio wrote:2 salukis - I guess you didn't bother to read my whole post. It was barely 2 lines. Is your attention span that short?



Ummm, what? Yes it is.

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Re: chewed trekking pole grips

Postby Kane » Sat Aug 11, 2012 7:10 pm

Are you sure it was marmots? Ive had Rabbits chew up my handles before...

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Re: chewed trekking pole grips

Postby Jeremy Bauman » Sat Aug 11, 2012 9:02 pm

Glad you brought this up! A friend and I both have BD Alpine Carbon poles and those mischievous marmots maliciously mauled most of the quark off several of our poles.

Glad to hear that BD is good at taking care of it though!

Jeremy

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Re: chewed trekking pole grips

Postby screeman57 » Sun Aug 12, 2012 1:27 pm

Fletch wrote:Steve - call BD and tell them the story. I had a similar situation earlier this year and they sent me some replacement grips free of charge. Excellent customer service and super nice folks... Good luck!


Wow--it never occurred to me that they'd be willing to do this. I had the same thing happen on Crestone Needle. Stupid me to leave them at BH pass rather than pack them.
"Never measure the height of a mountain until you have reached the top. Then you will see how low it was." -Dag Hammarskjold

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Re: chewed trekking pole grips

Postby Steve Gio » Mon Aug 13, 2012 10:49 am

So I recieved a response from Black Diamond. They said there is nothing they can do and don't have a fix. The grips are not replaceable and they suggested seam grip or shoe goo.

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Re: chewed trekking pole grips

Postby davebks » Mon Aug 13, 2012 10:59 am

If you got them at REI perhaps take them there. I had a right hand strap fraying and brought them in. They said they don't replace the grips but ordered me a new pair instead and I am sure sold the old ones at the garage sale. since your's wasn't a manufactured issue though not sure if they would do the same. At the least they may get you a discount on a new pair... If you got them there anyway.

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